Dear PennyTalk Customer,

We hope this message finds you safe and well. Our thoughts and prayers go out to those affected by Hurricane Sandy.

Some of you may have experienced difficulty making calls or recharging your account over the past two days. Our US network operations headquarters, which is based in New Jersey, was severely impacted by the hurricane. Our technical staff worked around the clock to restore our network and to avoid further service interruption.

We are very sorry for any inconvenience our outage may have caused you and appreciate your business and patience. Our network is now fully operational and is ready to connect you with your loved ones once again.

If you have any questions about your service, please reach out to our Customer Service team at 1-888-311-8360 or We are ready to assist you in any way we can.

PennyTalk Service Team